John Wiley & Sons Inc Promise of Mediation: The Transformative Approach to Conflict Revised Edition

Bush (alternative dispute resolution law, Hofstra U.) and Folger (adult and organizational development, Temple U.) explain the transformative model of mediation, of which they are the acknowledged originators. They developed the model because they saw that the potential of mediation to foster and support positive human interaction within conflict was being squandered; and that mediation was being used to shore up institutional processes that control, contain, and settle conflict as a negative social force. They offer different conflict intervention approaches that account for larger political and social values. The first edition appeared some ten years ago, and the second is revised in light of response to it. Annotation ©2004 Book News, Inc., Portland, OR (booknews.com) The award-winning first edition of The Promise of Mediation, published ten years ago, is a landmark classic that changed the field's understanding of the theory and practice of conflict intervention. That volume first articulated the "transformative model" of mediation, which greatly humanized the vision of how the mediation process could help parties in conflict. In the past decade, the transformative model has proved itself and gained increasing acceptance. It is now being used in such diverse arenas as workplace, community, family, organizational, and public policy conflicts, among others.In this new edition, the authors draw on a decade of work in theory development, training, practice, research, and assessment to present a thoroughly revised and updated account of the transformative model of mediation and its practical application, including a compelling description of how the field has moved toward increasing acceptance of the transformative model a new and clearer presentation of the theory and practices of transformative mediation, with many concrete examples a new case study that provides a vivid picture of the model in practice, with a commentary full of new information about how to use it effectively clarifications of common misconceptions about the model a vision for the future that shows how the model can coexist with other approaches and where the "market" for transformative mediation is emerging This volume is a foundational resource on transformative practice, for both readers of the first edition and new readers - including mediators, facilitators, lawyers, administrators, human resource professionals, policymakers, and conflict resolution researchers and educators. More generally, this book will strike a chord with anyone interested in humanizing our social institutions and building on a relational vision of society. Autorid: Robert A. Baruch Bush, Joseph P. Folger