A practical guide containing 50 different quality improvement and quality assurance approaches to help improve practice. A practical guide containing 50 different quality improvement and quality assurance approaches to help improve practice.·       Helps staff to improve the quality of the products and services offered·       Includes practical ideas for internal and external quality assurance activities (IQA/EQA)·     Helps staff to prepare for external inspections and EQA visits·       Readable, relevant and easy to understand·       Provides valuable ideas and tips for new and experienced quality staff·       Uses simple language to explain each approach·       Can help promote outstanding teaching and learning Autorid: Sharron Mansell, Ann Gravells, Andrew Hampel